MTC + SWGTC = Southern Regional
MTC + SWGTC = Southern Regional
Sharon Poitevint Rick Perkins Winner 2015
Sharon Poitevint Rick Perkins Winner 2015
Ashley Hiatt GOAL 2015 Winner
Ashley Hiatt GOAL 2015 Winner
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Facebook and Twitter
SmarThinking
SmarThinking
Priority Registration Summer 2015
Priority Registration Summer 2015
SWGTC marketing department wins 8 national awards
SWGTC marketing department wins 8 national awards
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MGMT 2205 Service Sector Management

This course focuses on supervision in the service sector with special emphasis on team building, quality management, and developing a customer focus. The challenge of providing world-class customer service is addressed through sections on principles of service industry supervision, career development, problem solving, stress management, and conflict resolution. Topics include: principles of service industry supervision, team building, customer service operations, TQM in a service environment, business software applications, communication in the service sector, introduction to information systems, selling principles and sales management, retail management, and legal issues in the service sector.
nimblecmsan NTS product